Returns & Exchanges
We want you to love your skin, which is why we offer a 90-day satisfaction guarantee on all products purchased directly from our site. If a product isn't right for your unique skin needs, we are here to help you find a better match or provide a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring the products are securely sealed to prevent leaks during transit.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the designated carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-10 business days.